FAQ

You can book directly through our website at (http://xandatours.com).

For private or custom tours, email us at info@xandatours.com.

Contact us on WhatsApp for urgent or last-minute questions: ‪+1 (868) 293-0711.

Website:

• VISA and MasterCard credit/debit cards (international and local) are accepted on our website. American Express is not accepted. Payments are processed in Trinidad and Tobago Dollars (7 TTD = 1 USD), the final amount will appear in your local currency, according to your bank’s exchange rate.

If you experience any issues with card payment, please contact us. We also accept: • PayPal (USD) • Local bank transfer We accept cash only in special cases.

Prices on our website are listed in Trinidad and Tobago Dollars (TTD), with approximate equivalents shown in US Dollars (USD), based on a fixed exchange rate of 1 USD = 7 TTD.

At checkout, you will be charged in TTD.

VISA and MasterCard credit/debit cards (international and local) are accepted. American Express is not accepted.

Payments are processed in Trinidad and Tobago and the final amount will appear in your local currency, according to your bank’s exchange rate.

You can cancel or reschedule your booking by logging in through the Members Area or by contacting us at info@xandatours.com.

• Cancellation or change of date more than 7 days before the tour: Full refund

• Cancellation or change of date within 7 days of the tour: 50% cancellation fee

• Cancellation, date change, or failure to board within 48 hours of the tour: No refund

For our full cancellation policy, please visit: https://www.xandatours.com/cancellation-policy

Yes. We monitor cruise schedules and adjust pickup times accordingly.

Pickup is directly outside the Scarborough Cruise Terminal.

- Infants (0–3): Free

- Children (4–8): Half Price

Refer to the booking pages on our website.

Most tours involve light walking. If you have mobility concerns, contact us in advance and we’ll tailor the itinerary for you.

- Email: info@xandatours.com

- WhatsApp: ‪+1 (868) 293-0711